Work with us

Experts in large-scale

touchscreen
projects

  • Events & exhibitions
  • Marketing campaigns
  • Brand engagement & promotions
  • Data capture & surveys

TouchscreenRentals.co.uk is an exciting young company that likes to do things differently. If you’re interested in joining us we’d love to hear from you…

Business Support – Logistics and Sales

Location: Based in Wembley, London

Salary: £31,000 per annum

Hours of work: 8:00-17:00 – Monday to Friday

About the Business Support role:

As a small team and a growing company, we need support across the business. You will be a core member of our team; the glue that holds us together! First and foremost you will provide internal sales support and logistics support. With most of the team being on the road during our busy seasons, you must be self-motivated and happy working alone. At the same time you should be a real team player who is willing to get stuck in; in fact you should relish having a central role within the team and enjoy the responsibility of making all aspects of the business run smoothly.

Primarily it will be your responsibility to carry out the following tasks in the below areas:

Internal sales support:

  • First-line sales enquiries
  • Create and send quotes
  • Process orders
  • Update website content
  • Maintain Google Adwords Campaign

Logistics Support:

  • Allocate stock to the rental
  • Enter the delivery and collections into the Master Diary
  • Allocate Engineer shifts
  • Keep in constant contact with Field-Based staff
  • Keep customers updated if an Engineer is running behind schedule

Operational Support:

  • Be the consistent, friendly face of the studio/warehouse
  • Be the point of contact for staff whereabouts – you’ll be the person that knows where everyone is at any given time
  • Be the first point of contact for customer telephone enquiries during the hours of 8:00-17:00.

IT Support:

  • First-line technical support enquiries (in job training provided)
  • Software testing and quality assurance (in job training provided)
  • Occasional preparing of touchscreens (for big projects when it’s ‘all hands-on deck’).

Required Experience:

We prize talent, ability and personality over experience and qualifications! Here’s what you’ll need to be successful in the Business Support Role:

  • Minimum 1 year’s experience in a business support, admin or PA role
  • Excellent attention to detail and organisation skills
  • An assertive and direct approach
  • Amazing customer service skills with impeccable communication
  • Experience working with Outlook
  • Excellent timekeeping
  • Keen interest in technology and general aptitude with computers
  • Initiative and motivation to work on your own, as well as being a team player that never lets colleagues or customers down
  • Fluent English (written and spoken)
  • Ideally some experience of sales or logistics support

If you think this role sounds right for you we would love to hear from you. Please apply with your CV and Covering Letter telling us why you’re interested in working with us! If the job board you’re using doesn’t allow this please write to us separately to introduce yourself, we will respond to everyone that does so.

 STRICTLY NO RECRUITMENT AGENCIES

 

Hardware and Software Engineer

Location: Based in Wembley, London with daily field installations throughout London and the UK, plus some EU travel.

Salary: £31,000 per annum

Hours of work: Due to the nature of the events industry, you must be willing to work flexible and unsocial hours, often with long days and tight deadlines. Weekend work is regular during our busy events seasons. In return there will be plenty of quieter periods with lots of flexibility for a happy work-life balance. 

About the Hardware and Software Engineer role:

When a touchscreen rental is booked it will be your primary responsibility to;

  • Test and prepare touchscreens with the required software, following the Account Managers’ instructions
  • Deliver and install onsite, throughout the UK and Europe
  • Provide technical support and advice throughout the rental
  • Collect at the end of the rental period.

It will also be your responsibility to;

  • Manage stock records
  • Manage, maintain and quality assure all stock
  • Manage and maintain the warehouse
  • Learn and support 3rd party software systems
  • General support for the team and admin.

Experience required to become a Hardware and Software Engineer with us:

Essential:

  • Full, EU driving licence, 2 years +
  • Willing and able to drive a large van
  • Comfortable with heavy lifting of large screens, stands and other equipment
  • Amazing customer service skills with impeccable communication
  • Excellent timekeeping
  • Keen interest in technology and general aptitude with computers
  • Quick to learn new technologies and think outside the box to meet client requirements
  • Initiative and motivation to work on your own, as well as being a team player that never lets colleagues or customers down
  • Excellent attention to detail and organisation skills
  • Fluent English (written and spoken).

A bonus:

  • Knowledge of Windows 10 operating system
  • Good knowledge of modern browsers, including Google Chrome
  • Experience of a field-based role OR experience working in the events industry (ideally exhibitions and conferences)
  • Working knowledge of network management and settings
  • Experience of installing and maintaining 3rd party software
  • Experience of working with touchscreens, self-service kiosks/PCs
  • Experience of working with touch technology

We would be delighted to hear from you if you have experience in any of the following roles: Courier Services, AV Technician, AV Engineer, AV Crew, Events Crew, IT Engineer, Hardware Engineer, IT Field-Engineer, IT Support.

If you feel like you are suitable for this Hardware and Software Engineer role then please get in touch with your CV and Covering Letter telling us why you’re interested in working with us! We will respond to everyone that does so.

 STRICTLY NO RECRUITMENT AGENCIES

© TouchscreenRentals.co.uk 2014, TouchscreenRentals.co.uk is owned and managed by Polished Rock Ltd. Registered Office 3 Churchfield Road, London, W3 6BH. Company Number 7467364. VAT Registration Number 156996156. Registered in England and Wales.